Position Title: Laborer/Apprentice
Position Purpose and Objectives
A laborer/apprentice is an entry-level employee responsible for working as part of a team to complete roofing work.
- Department: Production
- Department Supervisor: Director of operations:
- Direct Supervisor: Crew foreman
- Employment Status: Hourly
Specific Duties, Functions and Responsibilities of the Job
- Work with crew to complete all aspects of jobs assigned by the company, including tear-off, repairs, installation and other jobs as assigned.
- Be prepared to learn any and all aspects of jobs assigned by the foreman or lead man as necessary for job completion.
- Be on time for all shifts and ready to go at the assigned time with all personal tools and PPE.
- Work safely.
- Assist in setup and tear down of safety equipment as instructed.
- Abide by all job-site safety requirements, including PPE, fall protection and others.
- Participate in training.
- Participate in weekly safety meetings.
- Attend all companywide training events.
- Participate in manufacturer system-specific training.
- Participate in all other training as assigned.
- Deliver excellent quality and customer satisfaction.
- Learn to perform work according to company standards.
- Collaborate with the team for the benefit of all.
Required Knowledge, Skills and Abilities
- Work Skills – Laborers/apprentices must exhibit basic skills necessary to work in roofing.
- Roof system installation – the ability to learn necessary skills and execute them correctly
- Attention to detail – the ability to pay attention to quality and safety with a goal of installing correctly and working safely, and a willingness to make improvements
- Safety and security – ability to observe safety and security procedures and use equipment and materials properly and effectively
- Productivity – ability to work quickly and accurately to meet productivity standards
Position Title: Roof Mechanic
Position Purpose and Primary Objectives
A roof mechanic is responsible for working as part of a team to complete roofing work.
- Department: Production
- Department Supervisor: Director of operations
- Direct Supervisor: Crew foreman
- Employment Status: Hourly
Specific Duties, Functions and Responsibilities of the Job
- Labor with crew to complete all aspects of jobs assigned by the company, including tear-off, repairs, installation and other jobs as assigned
- Be prepared to do all aspects of jobs assigned by the foreman or lead man as necessary for job completion.
- Be on time for all shifts and ready to go at the assigned time with all personal tools and PPE.
- Work safely.
- Assist in setup and tear down of safety equipment as instructed.
- Abide by all job-site safety requirements, including PPE, fall protection and others.
- Report all situations improperly protected.
- Refuse to put yourself or others in a situation deemed unsafe by OSHA or company policy.
- Participate in training.
- Participate in weekly safety meetings.
- Attend all companywide training events.
- Participate in manufacturer system-specific training.
- Participate in all other training as assigned.
- Deliver excellent quality and customer satisfaction.
- Perform work according to company standards.
- Collaborate with the assigned crew and work for the benefit of all.
- Mentor less-experienced crew members
Required Knowledge, Skills and Abilities
- Work Skills – Roof mechanics must exhibit technical skills necessary to perform roofing tasks.
- Roof system installation – the ability to install the following roof systems correctly: TPO, EPDM
- Attention to detail – the ability to pay attention to quality and safety with a goal of installing correctly and working safely and a willingness to make improvements
Position Title: Roofing Foreman
Position Purpose and Objectives
- A roofing foreman is responsible for leading a roofing crew to perform work safely and productively per specifications and to the standards of the company and customer, as well as:
- Provide leadership to a crew — fostering safety, teamwork and discipline—resulting in efficient and professional roofing installation
- Effectively manage labor, materials, equipment and administrative work
- Department: Production
- Department Supervisor: Superintendent/project manager
- Direct Supervisor: Superintendent
- Direct Reports: Laborers, apprentice, mechanic, journeyman, subcontractors
- Employment Status: Hourly
Specific Duties, Functions and Responsibilities
- Lead a crew to install roof systems efficiently and safely
- Providing regular coaching, training, evaluation and feedback
- Influence crew to work safely and be disciplined and efficient
- Examine roof and penetrations to plan jobs, and strategically assign and allocate work to crew members, taking their desires, skills and temperaments into consideration
- Communicate and manage job-specific safety plans prior to the start of every job, conducting job-site audits and making alterations as conditions change
- Be an active participant or leader of weekly safety meetings
- Perform installation duties as necessary
- Meet production and quality goals
- Plan daily work goals to complete jobs on time, striking an appropriate balance between speed and quality
- Manage work flow of crew and subcontractors
- Ensure quality and installation according to specifications and plans
- Keep projects on budget
- Solve field application problems with a minimum amount of supervision, notifying salesperson or supervisor when a specified installation is not possible
- Deliver excellent customer service
- Know when customers have communicated specific concerns or requests and make every effort to honor their instructions
- Manage job sites, equipment and materials
- Maintain a jobsite that complies with all safety guidelines
- Enforce safety regulations with everyone on a job site, including visitors and customers
- Inspect safety equipment and PPE before use each day
- Ensure roofs are safe and watertight at the end of each day, materials and equipment are stored safely and a fire watch is in place if necessary
- Exhibit exemplary responsiveness and personal leadership with all field and office personnel
- Communicate regularly with supervisor regarding work and personnel issues
- Supervise crew time sheets
- Record work performed daily
- Requisition materials and keep accurate materials and equipment reports
- Participate in operations and customer meetings as necessary
Required Knowledge, Skills and Abilities
- Work Skills – Foremen must exhibit basic communication and roofing skills necessary to manage the complex task of roof system installation.
- Language skills – able to read, interpret and write the following in a professional manner:
- Communication – the ability to communicate effectively as required
- Math – the ability to perform math calculations relevant to roofing work, such as:
- Technology – the ability to use computers, phones and other relevant technology tools
- Roof system installation – the ability to execute and teach others to execute roof system installation skills
- Safety and security – the ability to identify and correct unsafe conditions according to company and OSHA standards, using equipment and materials appropriately
- Quality – attention to detail and quality assurance of project and crew members
- Productivity – demonstrates the ability to meet and exceed standards, works quickly and accurately
- Relational interaction – Foremen must be able to thrive in a dynamic, interactive environment.
- Customer service – desire to help customers even in difficult situations
- Problem solving – ability to understand complex problems and make decisions that will benefit everyone as much as possible
- Leadership, Management and Teamwork – Foremen must be able to work well with others and within a company system.
Education and Experience
- Essential
- Safety training: OSHA 10-hour card
- Valid driver’s license
- Ability to use/learn business technology
- Preferred
- English fluency
- Bilingual fluency
- CDL
- OSHA 30-hour card
- Specialized training: crane CCL, forklift, manufacturer,-authorized trainers, man lift, rigging, roof system specific training, cool roofs, CERTA
Position Title: Roofing Superintendent
Position Purpose and Objectives
- A roofing superintendent is responsible for leading roofing foremen to perform work safely and productively per specifications and to the standards of the company and customer.
- To provide leadership to foremen—fostering safety, teamwork and discipline—resulting in efficient and professional roof system installation
- To provide consistently high-quality service and results
- To represent the company in a professional manner in all dealings with customers, personnel and the public
- To effectively manage all aspects of production to meet company and project goals
- Department: Production
- Department Supervisor: Director of operations
- Direct Supervisor: Project manager
- Direct Reports: Foremen, subcontractors
- Employment Status: Salary
Specific Duties, Functions, and Responsibilities
- Supervise foremen to lead safe and efficient roof system installations
- Oversee field staff, assisting foremen with crew leadership
- Visit job sites daily
- Conduct or participate in daily safety audits
- Train field staff in safety, work skills and efficiency
- Provide ongoing feedback to foremen regarding job performance
- Resolve complains and grievances; assist with discipline when necessary
- Discuss opportunities for professional development
- Conduct annual performance reviews
- Recommend raises and promotions
- Ensure production and quality goals
- Maintain understanding of contract information for jobs
- Track labor hours and production against stated goals
- Schedule materials, equipment and deliveries, paying special attention to using inventoried materials
- Monitor material usage, minimize waste, anticipate shortages and order materials as needed
- Coordinate, supervise and manage subcontractors
- Monitor quality of installations
- Deliver excellent customer service
- Engage with customers to answer questions and provide explanations
- Schedule daily or weekly contact with customers to review progress
- Discuss any outstanding issues with customers and other parties
- Meet with customers to verify satisfaction with work and billing; deliver warranties
- Manage and coordinate job details between the field and office
- Review plans and sites, delegate crews and do all pre-job planning including but not limited to creating site-specific safety plans and work plan efficiencies
- Ensure crews have information and instructions necessary to complete jobs
- Submit reports and paperwork and otherwise coordinate communication between office and job sites
- Investigate incidents, near misses, accidents and thefts, and provide relevant documents, photos and assessments to the office
- Deliver all documentation to the office in a timely manner
- Review final paperwork to ensure change orders are reflected and billed
- Participate in manufacturer final inspection
- Exhibit exemplary leadership with all company personnel
- Participate in regular review meetings with project managers
- Demonstrate commitment to professional development
- Demonstrate willingness to be a team player
- Offer assistance and expertise to others
Required Knowledge, Skills and Abilities
- Work Skills – Superintendents must exhibit leadership and management skills necessary to meet production goals and maintain seamless communication between field and office employees.
- Language skills – ability to read, analyze, and interpret written information, and write legibly and informatively
- Effective communication – the ability to convey information, concepts, and concerns to people with differing communication styles
- Math – the ability to perform math calculations relevant to roofing work
- Technology – the ability to use computers, phones and other technology tools
- Roof system installation – the ability to teach others roof system installation skills
- Safety and security – the ability to identify and correct unsafe conditions according to company and OSHA standards
- Quality – the knowledge to inspect and ensure attention to detail and quality
- Productivity – the ability to meet production goals
- Management – the ability to track and influence measureable outcomes
- Plans and specifications – the ability to read and understand architectural plans and specifications
- Relational Interaction – Superintendents must be able to thrive in a dynamic, interactive environment.
- Customer service – help customers even in difficult situations
- Problem solving – is able to understand complex problems and make decisions to benefit everyone as much as possible
- Leadership, Management and Teamwork – Superintendents must be able to work well with others and within a company system.
- Leadership – motivate others to perform
- Management – ability to juggle schedules, including anticipating weather and its effects, details and outcomes
- Teamwork – ability to work with others to accomplish goals
Education and Experience
- Essential
- English fluency
- Safety training: OSHA 30-hour card
- Valid driver’s license
- Ability to use/learn business technology
- Preferred
- Bilingual fluency
- CDL
- Specialized training: crane CCL, forklift, manufacturer-authorized trainers, man lift, rigging, roof system specific training, cool roofs, CERTA
Position Title: Roofing Estimator/Project Manager
Position Purpose and Objectives
- A roofing estimator/project manager is responsible for bidding, selling and managing roofing projects.
- Prepare accurate, timely estimates for potential jobs based on expertise
- Develop and maintain strategic relationships
- Manage projects for customer satisfaction, profitability and future process improvements
- Department: Sales
- Department Supervisor: Director of sales
- Direct Supervisor: Director of sales
- Direct Reports:
- Employment Status: Salary
Specific Duties, Functions and Responsibilities
- Know and stay abreast of design requirements, codes and materials; use expertise to prepare accurate and competitive proposals and contracts
- Review and understand scope of work and project specifications
- Analyze blueprints, specifications, proposals and other documentation to prepare time, cost and labor estimates for products, projects or services
- Review data to determine material and labor requirements and prepare itemized lists
- Compute cost factors and prepare estimates used for management purposes such as planning, organizing and scheduling work; preparing bids; selecting vendors or subcontractors; and determining cost effectiveness
- Organize product information, shop drawings and samples for submittals
- Seek to constantly gain knowledge and improve ability to estimate all company products and systems
- Develop labor estimates for potential jobs
- Work closely with drafting and project management in providing required estimating services
- Use established labor and material markups for overhead and profit
- Provide job packets to foreman to assist with job preparation for safety, HazCom, specifications and labor expectations
- Interface with individuals in the organization to obtain support and commitment to the cost estimates
- Develop and maintain relationships with manufacturers, distributors, suppliers and customers to strategically approach jobs and purchases
- Consult with clients, vendors or other individuals to discuss and formulate estimates and resolve issues
- Secure required equipment/material process as required
- Document customer feedback in job files
- Identify material cost trends to assist management in cost reduction and process improvement
- Identify and pursue potential business
- Be responsive to the needs of existing and potential customers
- Track, manage and debrief all projects
- Purchase materials and equipment for all projects
- Analyze completed projects to compare estimated costs to actual costs and determine reasons for discrepancies
- Provide improvement recommendations to cost-estimating procedures to reduce future discrepancies between estimated and actual costs
- Maintain accurate, complete and organized files
- Maintain job communication for change-order management with field personnel
- Follow up on outstanding estimates as required or assigned by the general manager
- Assist the production department in scheduling and coordinating jobs
- Act as project manager when required
- Process manufacturer warranties
- Review project assignments, plans procedures for construction on basis of starting and completion times, and analyze staffing and material requirements for each phase of construction
- RevConfer with building owners / managers, direct supervisory personnel and subcontractors in interpreting specifications or blueprints, and coordinate various phases of construction to meet project and customer requirements and prevent delays
- Confer with supervisors, vendors and inspectors to resolve problems and improve methods
- Perform final walk-through with owner or building manager
- Review jobs after close-out to determine overall job performance
- Be responsible for communicating and coordinating with superintendents and/or foremen
Required Knowledge, Skills and Abilities
- Work Skills – Estimators must exhibit technical and management skills necessary to bid, sell and manage roof system installations.
- Effective communication – Ability to convey information, concepts and concerns to people with differing communication styles
- Language skills – Ability to read, analyze and interpret: Financial reports, OSHA regulations, Legal documents, Work related documents, Written instructions
- Oral communication – Speak in a clear and professional manner, demonstrate group presentation skills, and Participate in meetings
- Written communication – Able to read and interpret written information, write legibly and informatively, and write in a clear, professional manner
- Technology – Ability to use phones, tablets and other technology tools; knowledge of and ability to use the following software applications:
- Analysis – Ability to read and interpret blueprints and specifications; collect and research data, and use intuition and experience to complement information
- Roof system knowledge – Knowledge of various roof systems, materials, construction processes and theories; ability to design a roof system; desire to stay abreast of codes and other necessary information
- Project management – Coordinate projects, communicate changes and monitor progress
- Roof system installation – Ability to teach others roof system installation skills
- Safety and security – Ability to identify, correct and report unsafe conditions according to company and OSHA standards:
- Productivity – Demonstrate the ability to meet and exceed productivity standards; works quickly and accurately
- Budgeting – Ability to understand implications of change orders and loss/gain production on job budgets
- Cost consciousness – Understand budgeting and implications to jobs
- Relational Interaction – Estimators must be able to thrive in a dynamic, interactive company environment as well as develop and maintain relationships outside the company
- Customer service – Seek to help customers even in difficult situations; seek to maintain customer relationships
- Problem solving – Understand complex problems and make decisions to benefit everyone as much as possible
- Leadership, Management and Teamwork – Estimators must be able to work well with others within and outside of the company system.
- Leadership – Exert informal leadership with individuals at all levels of a company as well as customers, vendors, manufacturers, suppliers and distributors
- Management – Ability to juggle schedules, details and outcomes; prioritize and plan work activities; use time efficiently
- Teamwork – Ability to work with others to accomplish goals; balance team and individual responsibilities; give and welcome feedback
Education and Experience
- Essential (The following items are essential for applicants to possess.)
- High-school diploma or equivalent
- English fluency
- OSHA 10-hour card
- Valid driver’s license
- Ability to use/learn business technology
- Preferred
- Roofing industry experience
- Bilingual fluency
- OSHA 30-hour card
- Familiarity with local building codes
- Experience with estimating programs
